Shipping & Return Policy
Please allow LevanaNINE 5-7 business days
after your order is processed to ship. Please note that USPS is experiencing delays due to the worldwide pandemic Covid-19.
If you have not gotten a shipping notification by the EIGHTH business day,
please send us an email with your name & order number and we will be sure to reply within 1 business day.
Please note that business days do not include Saturdays, Sundays
& all federal holidays.
LevanaNINE is not responsible for lost or stolen packages.
We will honor refunds/replacements for items damaged during transit once picture proof is provided via email.
Returns/exchanges will be honored for
UNOPENED & UNUSED
items purchased within
25 calendar days of receipt.
Please email us for other questions or concerns regarding your order.