Please allow LevanaNINE 5-7 business days

after your order is processed to ship. Please note that USPS is experiencing delays due to the worldwide pandemic Covid-19. 

If you have not gotten a shipping notification by the EIGHTH business day, 

please send us an email with your name & order number and we will be sure to reply within 1 business day. 

We will honor refunds/replacements for items damaged during transit once picture proof is provided via email. 

Returns/exchanges will be honored for

items purchased within

25 calendar days of receipt. 

Please email us for other questions or concerns regarding your order.

Thank You!